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4 Stages of Learning

There are 4 stages that everyone will pass through during the learning process.

  1. Unconscious incompetence - This basically means that you don't know what you don't know.
  2. Conscious incompetence - This is where the learner is aware that s/he does not know something or can learn something new. Put more plainly, you realize that you are not as expert as perhaps you thought.
  3. Conscious competence - This is where you have to think about a task or exercise in order to complete it correctly.
  4. Unconscious competence - Eventually you reach a point where you no longer have to think about what you are doing in order to complete it correctly. True experts often do things very well without thinking about it.
I think that one of the best examples of this process is in the case of a person learning to drive a car. It looks easy when you start but there is a lot to learn when you actually get behind the wheel of a car. Then years later you will drive a car without giving it any thought at all. This leads to problems of people doing make-up, talking on the phone, etc. while driving when they should be concentrating on the task at hand. But that is a debate for another lesson.

Here is a picture of the process from http://www.cognitivedesignsolutions.com/images/CompetencyMatrix.jpg


  1. Vahid saidTue, 29 Apr 2008 00:05:10 -0000 ( Link )

    Interesting. How can this concept be used to facilitate learning? (said from a trainer’s/ facilitator’s perspective)

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  2. Eduardo Longo saidTue, 29 Apr 2008 01:12:46 -0000 ( Link )

    This model made me remember the Johari Window (http://en.wikipedia.org/wiki/Johari_window). But an important difference is that this one is a well-balanced matrix, while in the Johari Window we should work to make the Arena quadrant bigger than the others.

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  3. oLahav saidFri, 11 Jul 2008 20:29:20 -0000 ( Link )

    Driving a car is a great example! Most people on the road in Toronto are unconsciously incompetent, I would have to say. At least I’m consciously incompetent! But I’m getting better.

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